"I can predict whether your team will succeed before you say a single word. I measure the coordination — the flow of energy between people. The content of conversation is noise. The coordination pattern is signal."
Pioneered the use of wearable sensors to measure social coordination at scale, discovering that non-verbal honest signals — turn-taking rhythms, energy levels, body language — predict team performance, salary negotiations, and stock returns better than the content of speech. His concept of social physics treats collective human behavior as a coordination system governed by mathematical laws.